General Manager, Global Services Division, Kyocera
Stefan Dylka is the General Manager of Kyocera’s Global Services Division in Europe. The division has a broad remit, but the two core areas of focus are as follows:
- The development and execution of Global Projects for enterprise businesses headquartered in EMEA.
- European Business Development (strategy) including the Managed Document Services (MDS) program.
He has been the creative driving force behind Kyocera’s MDS approach, implementing a market leading consultative sales methodology and developing the Global Account program from scratch.
Stefan has over 20 years of document solutions experience and holds a diploma in electronic engineering. He has previously held several sales management roles within Kyocera’s subsidiaries in Europe.
Despite the demands of General Management, he still makes frequent direct contact with Global Accounts and maintains an intimate knowledge of their requirements, helping to influence the further development of Kyocera’s European Strategies.
Executive Interview — Managed Print Services (MPS)
The core competence of the Japanese company KYOCERA, established in 1959 and headquartered in Kyoto, is its original product: technical ceramics. The founder of KYOCERA (Kyoto Ceramics), Dr. Kazuo Inamori, recognized the immense future potential of this highly versatile material. KYOCERA is now one of the world’s foremost manufacturers of fine-ceramic components for the information and communications industries.
The activities of the KYOCERA Group, which currently comprises 229 individual enterprises (as of March 31, 2013), are centered primarily on three areas: information and communications technology, environmental preservation and quality of life. This includes strategically important business units such as telecommunications, document management, products aimed at increasing the quality of life (in the medical sector, for example, fine-ceramic implants), and solar power systems. The company is also one of the world’s leading producers of solar modules.
With consolidated net sales totaling to 1,280 billion YEN (as of March 31, 2013) and 71,645 employees worldwide (as of March 31, 2013), KYOCERA is among the top 500 most valuable companies worldwide (BusinessWeek). The numerous subsidiaries in Europe are dedicated to the sales and marketing of laser printers and copier/multifunctional products, as well as office document solutions, microelectronic components, fine-ceramic products and solar modules.
According to Dr. Inamori, a corporation should act eco-friendly and socially. KYOCERA supports this by many activities. The worldwide Kyoto Prize is one well-known example that derives from this philosophy: Founded by Dr. Inamori, the Kyoto Prize awards outstanding achievements in the categories advanced technology, basic sciences and arts & philosophy with 50 Million Yen (approx. 300,000 Euro) per category.
KYOCERA MITA Europe was established in January 2000 following the merger of KYOCERA and MITA, two of the most innovative companies in document management. As a supplier of printers and multifunctional products, KYOCERA MITA has provided various products to satisfy customer’s needs.
KYOCERA Document Solutions Europe was established on the 1st April 2012, as a result of the company name from KYOCERA MITA Europe. The change reflects the company’s growth of a global supplier of solutions to consistently develop and deliver customer benefits, technological innovation and environmental sustainability. Headquartered in Hoofddorp, the Netherlands, KYOCERA Document Solutions Europe B.V coordinates the company’s operations in Europe, the Middle East and Africa (EMEA). There are 16 country-level subsidiaries located throughout the region: Austria, Belgium, Denmark, Finland, France, Germany, Italy, the Netherlands, Norway, Portugal, South Africa, Spain, Sweden, Switzerland, Russia and the UK. KYOCERA Document Solutions Europe also works closely with a network of authorised distributors in a further 60 countries throughout EMEA.
KYOCERA Document Solutions, headquartered in Osaka, Japan, has sales and service subsidiary companies located in Asia Pacific, America and EMEA, which work with a network of authorised distributors and dealers around the world. KYOCERA Document Solutions Inc. is wholly owned by KYOCERA Corporation.
Company website: www.kyoceradocumentsolutions.eu