Xerox announced they have been awarded the NHS Business Services Authority contract to manage the production and printing of secure and non-secure business forms, including dental forms, prescription pads and operational forms, for the NHS in England and Wales.
A three-year contract, Xerox, in partnership with Adare, will be handling the printing of 800 million prescription forms a year through a secure printing site dedicated to the housing and mass production of the forms.
Brendan Brown, Head of Service at the NHSBSA, said: “When dealing with secure documents, it’s important to closely monitor their progress from conception to delivery. As a result, we needed a service that ensures zero disruption to the provision of clinically critical NHS forms, coupled with careful consideration of security and time efficiency. Xerox provides exactly the expertise we need.”
The new contract has been developed to assess and optimise the way in which standard documents are handled and printed internally, and identifying new methods in order to transform the NHS’s document supply chain, removing business processes that are duplicated and thereby making savings in time and cost.
For the non-secure services, Xerox’s contract includes the migrating of processes, where appropriate, into a digital format to support the wider NHS to help it drive more digitisation and workflow automation in the future.
Darren Cassidy, Managing Director of Xerox UK, commented: “The goal of the healthcare community is to care for people. By combining our heritage of innovation, technology and decades of healthcare expertise, we’re supporting a growing need in the healthcare market to introduce efficiencies and transform the experience to improve patient care.” He added: “This contract is about understanding the specific needs of the health service and working together with the NHSBSA to manage productivity and security concerns. While initial roll-out looks soley at printing paper documents more efficiently, we look forward to identifying news ways to transform the NHSBSA’s document supply chain.”